Depart LAX at 2340pm, Saturday July 6, arriving to Singapore at 0750am, Monday, July 8. Please make sure you check in 3 hours prior to your international flight departure. Your Singapore Airlines baggage allotment is 2-50lb bags and your surfboard baggage is counted towards your allotment. Please make sure your baggage is checked through to Jakarta. After arriving at 0750am, you have 1 hour and 35 minutes to make your 0925am connecting Singapore Air Flight to Jakarta. Once you exit the plane, go to the information desk to confirm what terminal your 0925am Singapore Air flight departs from.
Your baggage will be checked directly from LAX all the way to Jakarta, so you will not need to pick it up in Singapore. You cross the timeline traveling to Indonesia so you lose one day so you depart LAX on Saturday, July 6 and arrive to Singapore on Monday, July 8.
Depart Singapore at 0925am arriving to Jakarta, Indonesia at 1010am, July 8.
Once you exit your Singapore Airlines flight from Singapore, you will need to obtain your on-arrival tourist visa. Tourist Visas on Arrival are currently priced at $35 US and are extendable for 30 days with an authorized agent. Some countries require an approved Visa prior to arrival and here's a link with what countries are approved for Tourist Visas on Arrival. Please check directly with Kandui Resort Management or your country’s embassy if you have any questions. Once you have your Visa, proceed to the baggage claim area and once you grab your baggage, proceed to the third floor to check in for your 1440pm Garuda Air flight from Jakarta to Padang.
Your Singapore Air flight arrives to the International Terminal #3 which is the same terminal your Garuda flight departs from so you will not need to change terminals.
Depart Jakarta, Indonesia at 1440pm arriving to Padang, Indonesia at 1630pm. Your Garuda flight includes normal checked baggage and surfboard baggage but make sure to abide by Garuda weight restrictions. Once you collect your baggage and exit the Padang airport terminal, look for the Kandui Resort Team (just look for the Kandui shirts). From there, our team will help and guide you to our transport vehicles and take you to the Santika Hotel that each guests needs to make online with booking.com, etc. The Santika hotel has a restaurant and bar to relax for the remainder of the day and also western food across the street.
If you have multiple bags and need help, there are porters available to help. They can be a bit aggressive but best to tell them you need one person to help you. They will grab your bags and carry them to our transport and best to have $3 US as tip ready to go. Also, resist the urge to eat outside of the hotel at a local restaurant. The food in Padang is different than what most westerners are used to and the wrong meal will ruin your holiday.
Please come down to the lobby and restaurant area at 0600am where our team will be waiting. They will handle your baggage while you enjoy breakfast. At 0645am, meet back in the lobby where our team will be waiting and show you to our transport vehicles waiting to deliver you to the Mentawai Fast Ferry transfer boat. The Mentawai Fast Ferry will depart at 0730am from the harbor and arrive directly in front of Kandui Resort around 1030am. Our team will be waiting with our boats to transfer you to the island where our management team will be waiting. Lunch will be ready shortly after and our team will walk you through what to expect during your holiday.
Arriving and departing guests both take the same Mentawai Fast Ferry transfer boat so once you arrive on the island, things will be a little chaotic with 18 people arriving and 18 people departing. Please bare with Kandui Resort Management and we’ll do our best to get you into your Uma and out into the surf!
Enjoy your time on the island!
Please have your baggage packed and ready on the front porch of your Uma by 0930am. Our team will pick it up shortly after and ensure it makes it to the Mentawai Fast Ferry transfer boat. Lunch is served at 1130am and shortly after our resort boats will transfer you to the Mentawai Fast Ferry. The Mentawai Fast will depart around 1300pm arriving back to Padang around 1630pm. Our team will be waiting for your arrival, handle all of your baggage and direct you to our transport vehicles. You will be transported directly to the Santika Hotel to spend the night.
Please do not help with your baggage. Kandui Resort has a process to ensure your bags make it to the boat, back to the mainland and safely to the airport.
Please come down to the lobby at 0530am and our team will transport you to the Padang Airport for your 0750am Garuda Air flight to Jakarta. Your Garuda Airlines baggage allotment is 2-50lb bags and your surfboard baggage is counted towards your allotment. Your flight will arrive at 0940am and once you exit to plane, grab your baggage and proceed to the third floor of the same terminal (International Terminal #3) to check in for your 1410pm Singapore Air flight to LAX.
Your Garuda Air flight will arrive to the same terminal (International Terminal #3) that your Singapore Air flight is departing so you will not need to change terminals.
Depart Jakarta at 1410pm and arrive to Singapore at 1700pm. You will arrive at the same Singapore Airport terminal that your 1840pm Singapore to LAX flight departs from but good to ask the info desk to ensure your LAX flight is in the same terminal. Please do not eat or waste any time since you only have 1:40 minutes to transit for your 1840pm flight back to LAX.
Your baggage will be checked directly from Jakarta all the way to LAX, so you will not need to pick it up in Singapore.
You will arrive to LAX at 1935pm and you will need to clear customs. Once you have cleared customs, grab your baggage and you're on your way home or to a connecting flight.
You cross the international timeline when you fly back to LAX. So you depart Singapore on Sunday, July 21 but also arrive to LAX on Sunday, July 21.
Below are the entry requirements that the Indonesian Government requires for all foreigners to enter their country. These are the guidelines that the Indonesia Government mandates and the below guidelines are subject to change without notice. Kandui Resort can not held responsible for any changes the government mandates to enter their country. Any form of payment to Kandui Resort (Pulau Ombak Indah) constitutes full acceptance of the below conditions and Terms and Conditions stated within our website.
All foreigners need a visa to enter Indonesia. Below are the 2 options we suggest.
1. Visa on Arrival (30 day) - $40 US
Visas on Arrival are available to these countries. If your country is not listed on this website, you will need an approved visa prior to your trip and please reach out to Kandui Resort Management. Visas on Arrival can be extended for an additional month for a $95 US fee and if you plan on staying over 30 days, pelase reach out to Kandui Resort Management or an Authorized Indonesian Agent. The daily overstay fee is $75 US and Kandui Resort and it's partners are not responsible for any overstay fee and the responsibility with remembering to extend the visa resides with the guest.
2. 60 Day Visa - $300 US
Kandui Resort (or an Authorized Indonesian Agent) can arrange a 60 day B211a Visa. The B211a Visa can be extended for an additional monthly fee of $95 US (up to 4 extensions) and if you plan on staying over 60 days, please reach out to Kandui Resort Management or an Authorized Indonesian Agent. The daily overstay fee is $75 US and Kandui Resort and it's partners are not responsible for any overstay fee and the responsibility with remembering to extend the visa resides with the guest.
The Indonesian Government and Indonesian airlines currently do not require vaccination to enter their country but each guest needs to check directly with any international airline for their vaccination and transit guidelines. Kandui Resort and its partners are not responsible for checking for the guidlines for entry into Indonesia or domestic and international airlines guidelines.
There is currently not a PCR or Antigen entry requirement to enter Indonesia.
You will need proof of roundtrip airfare to enter Indonesia.
Each country has different guidelines to transit through their country on the way to Indonesia for vaccinations and other requirements. Each guest needs to reach out to their airline for the current transit guidelines and Kandui Resort and it's partners are not responsible for checking or passing along their guidelines.
The Kandui Fast Ferry departs on our scheduled transfer days at 730am from Padang and arrives to the resort at 1030am. The boat then departs Kandui Resort at 130pm arriving back to Padang at 430pm the same day. All guests need to arrive to Padang the day prior to departure to the island and spend the night. The Kandui Fast Ferry departs very early on transfer day and there are no flights that arrive on transfer day to make the Kandui Fast Ferry. The Kandui Travel Agency can arrange your hotel reservation and we recommend the Santika Hotel. The Santika Hotel is a 4-star hotel located directly next to the harbor that the Kandui Fast Ferry departs from. Please do not book any flights before 630pm on the day returning to Padang from Kandui Resort due to the Kandui Fast Ferry arriving at 430pm.
*If you are visiting Kandui Resort during our Shoulder Season (October – March), the Kandui Fast Ferry return arrival time to Padang may vary. Please contact us prior to booking your airfare.*
There is a $450 roundtrip transfer fee for all Kandui Resort guests.
Kandui Resort takes pride in being the only resort in the Mentawais that hosts a medical professional on-site for each one of our scheduled trips. The Mentawai Islands is one of the most remote locations on earth and our Medical Professional is on standby at all times to address our guest's medical needs. Kandui Resort also has an onsite medical room up to date with antibiotics, wound care and all the basic western medical supplies. While Kandui Resort has a supply of medical equipment and medicine, we strongly recommend that each guest brings their own medicine to ensure they have what they personally need.
See below for some of the medical items our Medical Team suggest you bring for your trip.
Travel Insurance is mandatory for a Kandui Resort Trip. A typical travel insurance policy will provide coverage for trip cancellation, trip interruption, baggage delay/coverage, travel delay, emergency medical, emergency evacuation and travel accident. Kandui Resort is a very remote location and something as simple medical evacuation can cost over $10,000 US. Your safety is our biggest concern and Travel Insurance is 100% mandatory for each guest. A standard travel insurance will not only protect you medically but will allow offer financial protection in case of an unexpected accident or delay in your trip. Please contact us and we'll put you in touch with our travel partners to book a specific Kandui Resort Travel Insurance Policy. See below for some of the medical items our Medical Team suggest you bring for your trip.
We strongly recommend that you visit with your Primary Care Physician before your trip to discuss the risk of Malaria and other tropical diseases in the Mentawai Islands, Indonesia. While legally, we need to advise you to listen to your Primary Care Physician, Kandui Resort Employees do not take any type of preventative Malaria Medication. The side effects of the preventative meds can be quite heavy and after almost 2 decades of business, we've had one case of Vivax Malaria. While there is Malaria in SE Asia, Kandui Resort Management and our Medical Team feel our area is safe enough that we recommend our employees not take the preventative meds. If anyone has any questions, please contact us and we'll put you in touch with our Head Resort Doctor to address your concerns.See below for some of the medical items our Medical Team suggest you bring for your trip.
With the surfing world becoming more and more popular, it's becoming harder and harder to find a quality surfing location left in the world where surfing is still fun. Kandui Resort is one of these locations. Everyone that works and lives in our direct area has a vested interest in keeping things the same they have always been. While not everyone acts the way we hope, Kandui Resort does try to set an example on how to behave in the lineups.
Below are some of the general guidelines to ensure everyone has the trip of their lives.
One of the most difficult thing you can do on a trip to the Mentawais is wait your turn! With all the travel, time and logistics to get here, you will not see a higher level of froth than arriving Mentawai surfers. With few places left like the Mentawais, it's important to remember that you will be here at least 10 days, there's waves every day and waiting your turn ensures that everyone gets better waves over a longer period of time.
Nothing is worse than 10 surfers paddling straight out to a lineup, nothing. In the Mentawais, a good surf guide will send their surfers out in 2-3 at a time in 5-10 minute intervals. Sending out surfers like this sets a great vibe in the lineup and makes the difference between a good and bad session. The Mentawais are a very happy place so don't be afraid to hi to strangers and introduce yourself. Always remember that we're all visitors and we're all here for the same reason.
With the surfing world becoming more and more popular, it's becoming harder and harder to find a quality surfing location left in the world where surfing is still fun. Kandui Resort is one of these locations. Everyone that works and lives in our direct area has a vested interest in keeping things the same they have always been. While not everyone acts the way we hope, Kandui Resort does try to set an example on how to behave in the lineups.
If someone is misbehaving in the lineup or putting others at risk, please always try to tell your surf guide or management of the resort. If your guide/manager is not available, always confront this person in a friendly, understanding manner. Most people are reasonable and when approached in a reasonable manner, they respond in a reasonable manner. Do not ever put your hands on another person in the Mentawais. Violence is extremely frowned upon in this part of Indonesia and you will be evicted from the resort. Remember that you are a visitor to a different country with different laws and something as simple as a punch can land you in jail for months.
Kandui Resort takes pride in having the best surf guides in the Mentawais. Most of our surf guides have been with us for over half of our existence! Our guides are not only knowledgeable with our area for waves, but are extremely friendly and are here to ensure you have the best possible experience. Our guides are hand chosen by All Day Ray and are your gateway to finding the best possible surf in this world.
Below is a basic breakdown of what guests can expect while staying at Kandui Resort.
Guides are here to put you on the waves of your life, not take them from you. Everyone has been to a resort where the surf guide takes all the good waves and takes away from your experience at the resort. You will not find this type of mentality at Kandui Resort. Guests have been and will always be #1 and our guides always yield to them in the lineup. Our guides are here to help and guests should always feel that every wave is available to them at any time.
Guides will let you know the general time when boats depart, forecasts, where to sit in the lineup, hazards to watch for and are available at any time.
Guides are your gateway into the Kandui Resort world. They are available at any time with questions about the surf, the resort or just anything in general. They are here to help and please feel free to ask as many questions as you need.
The most common question we receive each week. While the Mentawais are renowned for perfect barrels, there is a big misconception that there are not waves for kids and beginners. With over 30 waves within 30 minutes of the resort, there is literally something for everyone. Kandui Resort has 2 of the most kid and beginner friendly waves (Inside 4Bobs and Karangbat Left) right in front of the resort and our resort manager, Ray Wilcoxen taught all 5 of his kids how to surf right out front.
Here's a short video that highlights waves for both beginners and grommets.
PT Pulau Ombak Indah (DBA Kandui Resort)
Komplek Batang Kabung Asri Blok C/3, RT 04/RW 02
Kel. Batang Kabung Ganting, Kec. Koto Tangah
Kab. Kota Padang, Sumatera Barat
